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faq

Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here, we've compiled answers to the most common questions we receive. Whether you're looking for more information about our services or products, you'll likely find what you need right here. If you don’t see your question listed, feel free to reach out — we’re always happy to help!

Inside Kerala, the deliveries should take place within 7 working days, depending on the location. Outside Kerala, your order should reach within a maximum of 14 working days. We are working with our delivery partners to make the delivery across India within 10 days.

You would receive a notification on screen, as well as on your email about the successful completion of your order. An order tracking link would be send to you within a day, with the courier tracking info.

Yes. You will receive an invoice with details. 

If the shipment failed to reach you, and when we are notified from the courier partner, we will immediately initiate a refund on the appropriate channel.

No, we do not provide cash on delivery as of now. 

Shipping cost at actual rates. Orders above ₹1399 receives free shipping within the country.

Currently we do not ship internationally.

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Contact Address

NAVALOKA MILLETS PVT LTD Kaduthuruthy Registered Office: Door No.2/473 Kaduthuruthy P.O. Kottayam Dist. Kerala Pin-686604

+91 8921266225

+91 9995279090

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